Kent, William, J.

traffic apprentice; stationmaster; yard master; goods agent; freight and rolling stock officer; terminals manager; divisional manager; deputy general manager; labour party; career choices; training; drivers variable performance; train catering; fiddles; punctuality drives; regional jealousises; people skills; first appointment; shift working; recruitment of shunters; disciplinary cases; derailmants, track conditions; snow clearance; budgetting systems; Gordon Clarke; Jimmy Burgh; Bob Skinner; description of traffic costing activity; electrification case; 2 tier organisation; streamlining and simplification of business; consultants; impact of people movement; 38,000 staff; David Bowick; union and management reaction; computerised timetable; role of terminals manager; revenue protection; merger; change of direction; Bob Reid; Peter Parker; High Speed Trains (HST), maintenance, performance; staff scales; public affairs; trade union; sleeping car fire; media contacts; carriage cleaning; night shift; spread of responsibilities; cost reductions; 2 tier management system; senior staff tension; dismissals; d.o.b. 1935-10-22, railway work 1958-1990, Paisley; Scotland; South Leith Yard; Edinburgh District; Hawick; Whitrope Summit; Glasgow; East Kilbride Branch; British Rail Headquarters; Wendover; Bristol, Parkway; Taunton; Taunton, Concrete Works; Paddington; Meldon Quarry; Reading; Paddington; Cardiff; Swindon, New Headquarters; London Transport; British Rail, Head Quarters; Cuthbertsons; East Coast Trains; National Carriers; Foster Yeoman; Lloyds;