Dyan Crowther interviewed by Frank Paterson

Frank Paterson

Oral history interview with Dyan Crowther, conducted and recorded by Frank Paterson at the interviewee's office at HS1 Ltd. Headquarters, London on 7 May 2019. Duration: 3 hr. 2 min. 4 sec. British Rail graduate entry; London Bridge; staff attitude to women; Peckham Rye; West Croydon incident; trade union support; New Cross Gate; troubleshooter; Network SouthEast (NSE) strategic planning; Organising for Quality (OfQ); Brian Burdsall; Bob Reid; Retail Manager; Ray Price; Brian Burdsall (East Coast Director); privatisation 1992; Railtrack; Independent Station Opportunities (ISO); management buyout (MBO); Channel Tunnel impact on King's Cross; relationship with train operating companies (TOCs); Railtrack station opportunities; station cleaning outsourced; signalling strike; Railtrack property; move to Account Executive Chiltern; Adrian Shooter (Managing Director); Project Evergreen; Railtrack in Administration; Managing Director; Arriva Trains Northern (ATN); business plan; first female TOC Managing Director; building partnerships; joining Network Rail; Hatfield accident; organisational changes; interface for Thameslink; East Coast Main Line (ECML); Channel Tunnel Rail Link (CTRL); Union Railways became HS1; Operational Director; cable theft; level crossings fatalities; West Coast Main Line (WCML); Thameslink franchise bids; personal reflections on privatisation; attitudes to women

One of over 150 oral history recordings made as part of the Britain’s Railways All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.


Oral Histories
Object Number:
oral history interview
Britain’s Railways All Change (BRAC) oral history archive, created in partnership with the Friends of the National Railway Museum, the Retired Railway Officers’ Society and the National Railway Museum.