Oral history interview with Stuart Baker, conducted and recorded by David Wharton-Street (session 1) at the interviewee's home in York on 28 November 2018. Duration: 2 hr. 20 min. 5 sec. Career overview; Shift Supervisor Barrow Hill; Total Operations Processing System (TOPS); Relief Manager Preston; Shift Duty Station Manager York; InterCity East Coast; open stations implementation; role of sector and Eastern Region; Prime User concept; Parcels sun-sector; Simon Frazer and Dr John Prideaux (Director InterCity); British Rail (BR) Charter Train business; Organising for Quality (OfQ); Lockington accident; Retail Manager Regional Railways North East (RRNE); passenger transport executives (PTEs); improving station quality; Robert Urie; Mike Hodson; direct reports; Railtrack; track access agreement; train operating units (TOUs) set-up; Paul King; safety case; Ais Gill accident; signalling strike; Railtrack and Safety Case Validation Audit; Regional Railways North East (RRNE) management buyout (MBO) team; Ian Yeowatt; Mersey Travel Ltd. (MTL) bid successful; RRNE last to be franchised; PTEs

One of over 150 oral history recordings made as part of the Britain’s Railways All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.