Oral history interview with Gordon Pettitt, conducted and recorded by Frank Paterson (session 1) at the interviewee's home in Woking on 22 February 2017. Duration: 1 hr. 39 min. 5 sec. Career overview; move to Provincial; implementing Organising for Quality (OfQ); rebranding; General Manager Southern Region; sectorisation; working with Chris Green; division of responsibilities; Clapham accident; movement from regions to sectors; role in OfQ; issues facing Provincial; Class 14x Pacers issues; relationships with passenger transport executives (PTEs); Class 158 issues; re-naming as Regional Railways; setting-up team; OfQ based on sub-sectors; sub-sector management; moving headquarters to Birmingham; emergence of privatisation; personal impact; Central Wales line issues; relationships with PTEs; shortcomings of public service obligation (PSO); industrial relations; regrets

One of over 150 oral history recordings made as part of the Britain’s Railways All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.