Donald Jary interviewed by David Wharton-Street

David Wharton-Street

Oral history interview with Donald Jary, conducted and recorded by David Wharton-Street at the interviewee's home in Carlisle on 18 September 2019. Duration: 2 hr. 43 min. 15 sec. Early career; rationalisation of divisions; sectorisation; liaising with Greater Manchester Passenger Transport Executive (GMPTE) and Merseyside Passenger Transport Executive (MPTE); Greater Manchester Council (GMC); Lancashire Country Council; Cheshire County Council; Chris Stokes; John Edmonds; Provincial North West interfaces; Service Group Manager Northern Provincial Eastern; David Wharton-Street; Tyne & Wear Passenger Transport Executive; introduction of Pacers; problems led to low availability; reporting lines; station and service improvements; Maryport; Sellafield station funded by British Nuclear Fuels (BNF); Metrocentre; relationships with Cumbria County Council; reorganisation of London Midland Region Area Managers; proposed Settle & Carlisle line closure; relationships; Organising for Quality (OfQ); Total Quality Manager Regional Railways North West (RRNW); Chris Leah; Total Quality Management (TQM) Leadership 500; Leadership 5000; Occupational Health & Safety Act; Health & Safety at Work Act; Environmental Protection Act; implications of privatisation legislation on RRNW; creation of Train Operating Units (TOUs) from 1994; Railways (Safety Case) Regulations 1994; role as Policy Advisor to the TOU Director; Disabled Persons Protection Policy; interface with PTEs; Railtrack stations and station licenses; interfaces with other TOUs; Association of Train Operating Companies (ATOC); member of British Railways Board (BRB) Safety Validation Panel; Terry Worrall (Director of Safety); joining Department for Transport (DfT)’s Advisory Group on Rail Accessibility; North West Trains (NWT); Great Western Holdings; trade union reactions; Associated Society of Locomotive Engineers and Firemen (ASLEF); geographical and service changes after privatisation; Merseyrail Electrics; First Group purchase of Great Western Holdings; franchises contiguous with NWT; First Group and management of NWT; new roles; South Manchester modernisation scheme; industry co-operation; introduction of new rolling stock; re-alignment of franchises; franchise bids 2004; Abellio Northern Rail customer service improvements; combining North West and North East franchises into Northern Rail; TransPeninne; track access agreement; Abellio train service improvements; ticketing; ATOC; ticket gates; European Foundation for Quality Management; involvement in Abellio bidding teams; Stakeholder Manager; Publicity Officer Cumbria Railways Association; Director of Settle & Carlisle Development Company; benefits of sectorisation; alternatives to privatisation; experience of managers; infrastructure management; Railtrack/Network Rail project overruns

One of over 150 oral history recordings made as part of the Britain’s Railways All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.


Oral Histories
Object Number:
oral history interview
Courtesy of Don Jary. Britain’s Railways All Change (BRAC) oral history archive, created in partnership with the Friends of the National Railway Museum, the Retired Railway Officers’ Society and the National Railway Museum.