Nick Brown interviewed by Frank Paterson

Frank Paterson

Oral history interview with Nick Brown, conducted and recorded by Frank Paterson at the interviewee's office in London on 21 August 2019. Duration: 2 hr. 32 min. 38 sec. Early career; Assistant Station Manager Edinburgh Waverley; Polmont accident; Glasgow Central Station Manager; Chris Green; station music; Birmingham International; John Prideaux; sectorisation tensions; Retail Manager West Midlands; Leadership 500; privatisation; InterCity advert; Association of Train Operating Companies; management buyout (MBO) workshops; Richard Brown; Midland Mainline (MML) MBO; British Railways Board (BRB) support; Genesis 125; Paul King; bid progress; access agreements; penalty regimes; liaison with other MBO teams; meetings; Ernst & Young; competitors; franchise awarded to National Express; organisational culture and structure; financial arrangements with National Express; customer service initiatives; staff training; Railtrack; culture; track access process; developing company image; toilet provision; family marketing; market analysis; reflections

One of over 150 oral history recordings made as part of the Britain’s Railways All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.


Oral Histories
Object Number:
oral history interview
Courtesy of Nick Brown. Britain’s Railways All Change (BRAC) oral history archive, created in partnership with the Friends of the National Railway Museum, the Retired Railway Officers’ Society and the National Railway Museum.