Vaccination centre 'zero tolerance' sign

Laminated zero tolerance sign displayed in the break out space at the Science Museum NHS COVID-19 vaccination centre, 2021

'Vaccination centre staff should be able to come to work without fear of violence, abuse or harrassment from other staff or the general public.'

Staff and volunteers were and are urged to report any in-person or online incidences. Accroding to one survey of 222 healthcare GP staff by the Medical Protection Society, 75% received verbal abuse during the vaccine roll out and 52% received threats of physical abuse.

After weeks of careful planning and installation, the NHS COVID-19 Vaccination Centre at the Science Museum first welcomed people to receive their COVID-19 vaccine on 11 March 2021. Run by NHS staff and volunteers, the clinic delivered over 122,000 doses to people over the course of a year. People had to pre-book their appointments when invited by the NHS. When the clinic first opened, the museum was closed to visitors but reopened on 19 May 2021 for five days a week.