Oral history interview with Allison Ingram, conducted and recorded by Frank Paterson at the HS1 Ltd. Head Office, York Way, London on 1 April 2019. Duration: 2 hr. 18 min. 41 sec. Station Manager Grove Park 1987; female staff experiences; Assistant Area Operations Manager Brighton 1989; relationships; analysis of performance; Service Group Manager Wales & West 1990; Gordon Pettitt; Class 158; Paul King; service patterns; train crews support; Class 14x Pacers; impact of privatisation 1993; split of Cardiff Valleys; John Swift; Roger Salmon; John Edmonds; Office of Passenger Rail Franchising (OPRAF); Roger Salmon; organisational culture; Railtrack sale priority; performance regime; Operational Research input; negotiations with Office of the Rail Regulator (ORR); Michael Beswick; involvement with shadow train operating companies (TOCs); development of service requirement; track access; Infrastructure improvements incentives; West Coast Main Line (WCML) InterCity 250; moderation of competition; Operational Research Computerised Allocation of Tickets to Services (ORCATS); open access; sale of TOC franchisees; vetting bidders; East Coast franchise; vetting bids; employment status

One of over 150 oral history recordings made as part of the Britain’s Railway All Change (BRAC) archive project. BRAC was set-up to cover gaps in documenting the railway privatisation process in the United Kingdom, between 1994 and 1997, when the government-owned British Rail was dismantled into over 100 privately-owned companies. The interviews capture the recollections of people involved in the planning and implementation of the privatisation process, the management of change and running the railway during privatisation.