Oral history interview | Science Museum Group Collection

Oral history interview with Glynn Waite conducted and recorded by Bob Gwynne on 22 September 2017 at the National Railway Museum. Duration: 2 hours 9 minutes 25 seconds. [Start of interview, 00:00:00] Joining British Rail 1960, Trains Office Derby, diagramming, train staff planning, special trains; [00:04:30] area covered, freight timetable, Derby to Barnt Green, Hornsbridge at Chesterfield; Birmingham, freight traffic analysis, wagon surveys; changes, introduction of diesels working ‘out and home’; [00:09:00] line occupation surveys; diagramming journeys and staff; [00:10:30] different jobs before being involved with TOPS; TOPS at Cardiff, start with Ebbw Vale cutover, TOPS in South Wales; [00:16:43] problem with Cardiff Tidal/East Maws works; use of Ventek terminals, issues, wagon surveys, [00:20:49] missing wagons, ‘Cripple roads’, loading wagon data into TOPS; [00:24:32] TOPS survey staff, cutover process, working hours; [00:29:25] impact of TOPS on Area Managers, attempts at economies, TOPS helping reduce amount of wagons and introduce air braked wagons; [00:35:26] TOPS and locomotive maintenance on Western Region; [00:42:39]economies, elimination of consignment notes, survey, traffic flow introduction of numbers for clients, economies on clerks and paper; [00:47:47] goods offices rationalisation, reduction in sidings, new methods of working enabling savings; [00:49:30] job at Speedlink 1984-1990; [00:50:21] TOPS moving into privatisation, non geographic allocation of reporting offices; [00:54:40] planning redundancy but kept on to work out how to affect the move away from geographic location; [00:57:36] TOPS 2000 introduction, link with privatisation; division within privatised freight network, change to Windows operating system; [01:02:23] TOPS 2000 implementation, TOPS offices for BR mainline; TOPS responsibility area (TRA), capacity limits and rationalisation, Worcester TOPS office closure, further rationalisation; [01:07:08] reason for TOPS office locations, marshalling yards, reasons for rationalisation and TOPS staff redeployment; [01:11:47] TOPS clerks, recruitment and grades; [01:14:40] Freightliner, coal/cement, links to TOPS; difference between TRUST and TOPS; [01:17:01] TRUST and LARTA, geolocated train departures; how to put in a new location [01:21:50] locations for companies; wagon load, marshalling yards, train loads rather than individual wagons; [01:25:07] merry-go-round system (MGR), automation, including wagon numbers and weights, MGR wagons kept in trains; Toton, only two roads on down-side, wagon weight limitation at some collieries, MGR wagons revolution; [01:30:17] TOPS 2000, more people understand the system, area managers and shunters can input TOPS; TOPS direct (Eric Straw), Wolverhampton Steel Terminal, training on using TOPS, including Masboro Control; [01:35:10] EWS move; cut over Swansea Borough, Newport 1974, returned 20 years later to cutover to shunters; removal of Rowntrees traffic, closure of Dringhouses yard, closing yards, Parkeston; reflection on railways during time of career, sectorisation hierarchy, Bury St Edmonds example, Peterborough-Grantham, division of payments in pre-privatisation era; [01:43:04] sectorisation process, new thinking, cost of running railway has increased, GNER causes wage inflation with drivers, causing train cancellations elsewhere;[01:49:02] career overview, lodging at Railway Hostel, Loco hostels, redundancy, WR change, traffic analysis, Rowsley, Derby, Crewe, Nantwich, Bridgend, Sheffield, TOPS implementation, Speedlink, RFD, Manchester, Islington; EWS attempts to replace TOPS; Freightliner poached Glynn from EWS with traffic; [02:01:20] work as a consultant sorting out new freight flows, sectorisation, end of Speedlink, lack of knowledge; Michael Portillo, every freight flow had to make 8.5% return on assets; [02:06:50], privatisation, increasing distance of freight flows [02:09:25] [end of interview]

Glynn Waite interviewed by Bob Gwynne

2017-09-18

Oral history interview with David Thomas conducted and recorded by Matthew Hick on 17 July 2012, at the National Railway Museum. Duration: 1 hour. Background; starting as a volunteer, campaigning for York as NRM site, site requirements, museum opening 1975; Friends of the National Railway Museum (FNRM) group established, Lord Downs, member of Stephenson Locomotive Society, joined FNRM; [00:03:40] FNRM details, membership, presence at NRM, how volunteering began; DT stopped volunteering early 1980s due to work pressures [00:06:10] maintaining contact with FNRM; stewarding trains, examples, organising York Evening Meetings (1994), York FNRM Evening Meetings, details, numbers, benefits to FNRM; [00:09:00] volunteer recruitment; end of 1990’s, volunteer recruitment and training co-ordinator (autumn 2000), information points and miniature railway volunteers, Claire Evans, background in training and recruitment, detail, job satisfaction; [00:15:50] other aspects of volunteer recruitment; formation of millennium volunteers in York, opportunities to get younger volunteers, reservations, failures, developing records, IT development, volunteer database development; [00:22:10] volunteer management; volunteer manager (Kate Wadden) appointed (2002), coming to terms with having a manager, success at working together, volunteer manager success across museums in the group, continued when Matt Thompson appointed, links with other volunteer officers, job satisfaction continued; [00:27:00] volunteering development; Railfest 2004, Matt Hick impact; [00:29:00] what drove the first volunteer push; concern to move volunteer recruitment quickly, contributory factors in helping recruitment; [00:32:30] why NRM increased volunteer numbers, recordkeeping on volunteers, value of volunteers; reasons for recruiting more miniature railway volunteers, not enough drivers, recruited 10; [00:34:10] driver training provided by Director of Engineering Richard Gibbon; [00:35:00] Back of House teams; Tuesday night team managed by Rich Gibbon, changed when Richard Gibbon retired; [00:36:50] highlights whilst a volunteer co-ordinator; satisfaction of people who were recruited and stayed, some still at NRM; [00:38:00] changes in volunteer recruitment, applicants with “their own agendas”, now recruit against a job description, applicants with impediments, improving inclusivity in recruiting volunteers, turning down applicants, dealing with difficult cases, museum needs to “get what it needs”; [00:43:00] roles at NRM; would have liked to have been involved in locomotive support, linked to family history, role carried out like in professional career with British Telecom (BT); [00:45:00] last 12 years; enjoyment, good support, enjoyed working with Claire Evans; shock of having a manager; Railfest 2004, challenges managing volunteers, keeping up with changes; [00:48:00] change in relationships between staff and volunteers; more co-operation and co-ordination, closer links with learning team; [00:49:50] change in relationship between the volunteers and FNRM; [00:51:00] Why NRM appointed a Volunteer Manager (Kate Waddon); DT volunteers 1 day per week and for FOH volunteers, appointment to cover whole spectrum of volunteering, volunteering in better shape now, very positive development; [00:53:00] reflections on own volunteering experience, no disappointment overall, found it difficult in 1 day per week role, keeping pace with what is happening; [00:55:50] how family views his volunteer endeavours; [00:56:20] aspirations for future volunteer programme; get people that the museum needs, questioning impact of economic crisis on future of volunteering [00:59:36] [end of interview]

David Thomas interviewed by Matthew Hick

2014-10-13

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